About this guide

This guide is for business owners, managers and team leaders who want to build skills and confidence in their workforce. It will help you:

  • Understand how apprenticeships work
  • Learn what’s involved in training an apprentice
  • Access tools to mentor and support learners on-the-job
  • Create a tailored plan that fits your business goals and workforce needs
  • Tap into Competenz support at every step.

Together, we’ll turn talent into capability—building a workforce that’s skilled, adaptable and ready for the future.

Support numbers and emails

  • Competenz eLearning support - canvas.lms@competenz.org.nz
  • Service Hub team - 0800 526 1800 (choose option 3 for customer support)
  • Competenz Learner support - learnersupport@competenz.org.nz