Understanding Apprenticeships

Running an apprenticeship is like building a strong sports team; everyone has a role, and the goal is the same: growing skills and getting great results.

An apprenticeship is structured on-the-job training combined with theory. Most take 3– 4 years to complete, but it’s not just about the time—it’s about the progress and outcomes.

Key players on the team: 

You (the employer): Team coach and mentor. You provide the workplace, day-to-day guidance, and real learning opportunities.

The apprentice: A motivated learner gaining skills, confidence and experience to become a valuable part of your team.

Competenz: Your training partner. We design the programme, provide tools and support you both from start to finish.

Together, we’re helping your apprentice grow and strengthening your team and industry.

Support, expectations and shared commitment

Upskilling is a team effort

You don’t have to figure it out alone. Competenz walks alongside you and your apprentice. When everyone plays their part—like a team on the field—great things happen.

Your role as an employer

70% of learning happens on-the-job, which means that you play a key role in your apprentice’s development.

Your role includes:

  • Creating a safe, supportive workplace
  • Providing learning opportunities
  • Giving regular feedback
  • Linking training to your business needs.

Think of yourself as a coach: guiding, encouraging, and helping your apprentice connect the dots between theory and practice.

What makes a great trainer?

A good trainer brings out the best in people. They:

  • Communicate clearly and regularly
  • Give feedback that motivates and builds trust
  • Adjust to different learning styles
  • Help link theory to real-world tasks
  • Support learning goals and are available for questions.

Your coaching doesn’t just build skills - it builds confidence and loyalty.

Competenz training advisor (TA)

Your TA is here to help you and your apprentice stay on track.

They:

  • Check in regularly and offer practical advice
  • Help turn big learning goals into achievable steps
  • Connect you to digital platforms like eLearning (Canvas)
  • Support with assessments and qualification completion.

They’re also the go-to for long-term workforce planning—helping identify future skills needs, reskill staff, and build a culture of ongoing learning.

Competenz also offers targeted support along the way:

  • Regular check-ins and milestone tracking
  • Personalised guidance for both you and your apprentice
  • Study help and learning resources
  • Wellbeing and pastoral care. 

Go to the training advisor section for information on how to access these resources.

The bigger picture — it takes a village

Success in an apprenticeship doesn’t happen in isolation. It relies on getting the right people aligned—at work and at home—to support the learner's journey.

The diagram below shows how these relationships interact: the apprentice, employer and training advisor form a strong triangle of support. Each contributes different insights, tools and encouragement into regular reviews of progress.

Just as important is the role of whānau (family and close supporters), who help build resilience, motivation, and a sense of belonging throughout the apprenticeship.

As you can see, when everyone pulls in the same direction, apprentices are more likely to succeed, grow their skills and thrive in their career.

Who can do an apprenticeship?

To start an apprenticeship, a prospective apprentice must:

  • be at least 16 years old
  • be a New Zealand citizen or resident
  • have the right to work in New Zealand
  • be employed in a job related to their apprenticeship

If you have employees already working in your business who don’t hold a formal qualification, they may be able to have their existing skills recognised through an apprenticeship.