Moderators

Moderators' Guide

The Competenz Moderators’ Guide is the go-to resource for registered moderators. It outlines the role, responsibilities, and best practice standards to ensure quality, fairness, and consistency in assessment.

This guide helps moderators:

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• Understand how assessment and moderation work in the workplace
• Apply technical expertise alongside strong communication and administration skills
• Carry out pre- and post-assessment moderation with confidence
• Provide constructive feedback and support assessor development
• Maintain integrity through clear processes, reporting, and conflict management

Whether you’re new or experienced, the guide is designed to support you in upholding assessment quality across Competenz industries.

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